Frequently Asked Questions
Answers to all your questions about rabjee
From opening an account to withdrawing via bKash, cricket betting to slot bonuses — find simple and detailed answers to the most common questions about rabjee right here.
rabjee is a trusted online casino and sports betting platform in Bangladesh. New players and experienced members alike often have many questions. In this FAQ page we have brought together the most frequently asked questions about account registration, transactions via bKash and Nagad, the welcome bonus, cricket betting, slot games, security, and responsible gaming. If you do not find an answer, our 24/7 live chat support is always ready.
Account
Account and Registration
To open an account at rabjee, you need an active mobile number, a valid email address, and a strong password. The registration process is entirely online and takes just a few minutes. Please note that only those aged 21 or older may open an account.
No. Under rabjee's rules, each person may hold only one account. If multiple accounts are created, they may be closed and any associated bonuses may be cancelled. This rule is strictly enforced in the interest of fair play.
Use the "Forgot Password?" option on the rabjee login page. A verification code will be sent to your registered mobile number or email. Use that code to set a new password. If you run into any trouble, contact our 24/7 live chat support.
rabjee may request KYC verification to ensure secure transactions. You will generally need to submit a photo of your national ID card or passport. This protects your account and funds and helps prevent fraud.
Yes, you can temporarily suspend or permanently close your account at any time. Send a request to support via live chat or email. As part of responsible gaming, we also offer a self-exclusion option — visit our responsible gaming page for more details.
Payment
Deposits and Withdrawals
Deposits from bKash to rabjee are usually instant — in most cases the balance appears in your account within a few seconds to a few minutes at most. The minimum deposit amount is ৳200. If there is any delay, let us know via live chat.
Yes, rabjee supports transactions via Nagad, Rocket, Upay, and bank transfer as well. The minimum deposit amount is ৳200 for all methods. Withdrawal processing time is generally 5 to 30 minutes for any method.
The minimum withdrawal amount at rabjee is ৳800. Before submitting a withdrawal request, make sure your account has a sufficient balance and that any bonus wagering requirements have been met.
rabjee does not charge any transaction fees. However, bKash, Nagad, or Rocket may apply their own charges in accordance with their respective mobile banking service terms. For bank transfers, the bank's standard fees apply.
First, collect the transaction reference number or a screenshot. Then contact rabjee's 24/7 live chat support or send an email to [email protected]. Our team will resolve the issue promptly.
Gameplay
Games and How to Play
In rabjee's cricket betting section, you can bet on BPL (Bangladesh Premier League) and other top cricket tournaments from around the world. Log in to your account, go to the cricket section, choose the match and market you want, and set your stake. Live betting is also available.
rabjee offers slots from world-renowned game providers such as PG Soft, Pragmatic Play, JILI, and Spribe. These games use Random Number Generator (RNG) technology, which keeps every spin completely random and unbiased. Ensuring fair play is a priority for us.
RTP (Return to Player) is the percentage of total bets that a game returns to players over the long term. For example, a 95% RTP means that on average ৳95 may be returned for every ৳100 wagered — but this is only a mathematical average, and results for each session can vary.
Absolutely. The rabjee website is fully mobile-friendly. You can comfortably play games and place bets from the browser on both Android and iOS devices. There is no need to install a separate app; the full experience is available right from your browser.
In a live casino, you play in real time with a real dealer. Games such as roulette, blackjack, and baccarat are available through high-quality video streaming. rabjee features live tables from Evolution Gaming and Ezugi, running 24 hours a day.
Offers
Bonuses and Promotions
rabjee offers new members a 100% first deposit bonus of up to ৳8,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,000 bonus — giving you ৳2,000 to start with. The bonus is added automatically when you make your first deposit after opening an account.
Before you can withdraw a bonus, you must place a certain amount in bets — this is called a wagering requirement. For rabjee's welcome bonus it is 20 times. That means if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing.
You are automatically promoted to higher VIP levels through regular play at rabjee. There are four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback starts at up to 0.2% at Bronze and goes up to a maximum of 1.0% at Platinum.
Most bonuses can be used on slots and casino games. However, some games may be fully or partially excluded from bonus wagering. Read the terms and conditions of each promotion carefully, or ask via live chat.
VIP members regularly enjoy weekly cashback. rabjee also runs special promotional offers from time to time — such as bonus bets during cricket tournament seasons. Check the promotions page regularly for the latest offers, or ask support.
Security
Security and Responsible Gaming
rabjee uses SSL encryption technology, which keeps all your information secure. Personal and financial data is never sold to third parties. Read our privacy policy for more details.
No. rabjee is for those aged 21 or older only. If an underage account is found, it will be closed immediately and related transactions will be cancelled. Use parental controls to protect younger members of your household.
Self-exclusion is a tool that lets you keep your account closed for a set period of time. If you feel you are losing control of your gaming, contact us via live chat or by email at [email protected]. You will find more support on our responsible gaming page.
If you or someone close to you is struggling with gaming, please speak to someone you trust and seek professional support. rabjee always supports responsible gaming. Our support team can also point you toward the right resources.
Yes, as part of responsible gaming, rabjee allows you to set a deposit limit. Contact support to activate this setting. Staying within a set limit helps protect both your money and your time.
Still have questions? Get in touch with support
Our Bengali-speaking support team is available 24/7 to help you. Get instant assistance via live chat or send us an email with the details.
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